Welcome to Zainu Global! Before you engage with our dispatching services, we kindly request that you carefully review and understand our Terms and Conditions. These terms govern the use of our services and ensure a transparent and secure partnership between you, the client, and Zainu Global, the service provider.
By utilizing Zainu Global’s dispatching services, you acknowledge that you agree to abide by the terms and conditions outlined herein. This agreement establishes a legal contract between you and Zainu Global.
Scope of Services: Zainu Global provides dispatching services, including but not limited to 53′ Dry Vans, Flatbeds, Hot Shot, and specialized cargo solutions.
Service Requests: You can request services through our website or directly through our customer support team.
Quotes and Pricing
Requesting Quotes: You can fill out our online quote request form to obtain a quote for our services. Quotes are based on the information provided and may be subject to change upon further evaluation.
Acceptance of Quote: By accepting a quote provided by Zainu Global, you agree to the specified pricing and terms.
Payment and Invoicing
Payment Terms: Payment for dispatching services is due as specified in the agreed-upon terms. Late payments may incur additional fees.
Billing Discrepancies: If you believe there is an error on your invoice, please contact our billing department within 15 days of receiving the invoice.
Cargo Inspection: It is your responsibility to ensure that your cargo is properly packed and ready for transport. Zainu Global is not liable for damage to improperly packaged cargo.
Cargo Insurance: We recommend securing appropriate cargo insurance to cover potential damage or loss during transit.
Timeliness: Zainu Global is committed to timely service. However, unforeseen weather, traffic, and other factors may affect delivery times. We will make all reasonable efforts to meet agreed-upon deadlines.
Communication: We maintain open lines of communication to keep you informed about your cargo’s status throughout the journey.
Cancellation and Rescheduling
Cancellation: If you need to cancel or reschedule a service, please provide us with reasonable notice. Cancellation fees may apply.
Limitation of Liability: While we take every precaution to ensure the safety of your cargo, Zainu Global’s liability is limited to the terms specified in our insurance policy. We are not responsible for consequential or indirect damages.
Arbitration: Any disputes arising from this agreement will be resolved through arbitration in accordance with the rules of the American Arbitration Association.
Termination of Services: Zainu Global reserves the right to terminate services at any time for violation of these terms or any other legitimate reason.
Amendments to Terms
Updates: Zainu Global may update these Terms and Conditions from time to time. It is your responsibility to review the terms periodically.
Jurisdiction: These terms and conditions are governed by the laws of [Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the [Jurisdiction] courts.
By using Zainu Global’s dispatching services, you signify your agreement to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services. We value your business and look forward to providing you with exceptional dispatching solutions.
If you have any questions or require clarification on any aspect of these terms, please do not hesitate to contact our customer support team.